Privacy Policy 

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At Degusta, we take your privacy seriously. We are committed to handling your personal information with care, transparency and respect. This policy explains what data we collect, how we use it, and how we keep it safe when you interact with us as a customer, supplier or website user. 

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

 

What Information We Collect 

We may collect and process the following information: 

• Your name, company name and job title 

• Contact details such as email address, phone number and address 

• Account and ordering information 

• Communication preferences 

• Information submitted through website forms or enquiries 

• Technical information such as IP address and website usage data (via cookies) 

 

How We Use Your Information 

We only use your data when there is a clear and legitimate reason to do so, including: 

• To process orders and manage accounts 

• To respond to enquiries and provide customer support 

• To manage deliveries and billing 

• To improve our services and website 

• To communicate important service updates 

• To meet legal or regulatory requirements 

We do not use your data for any purpose that is unrelated to the reason it was collected. 

 

Lawful Basis for Processing 

We process your personal data under one or more of the following lawful bases: 

• Performance of a contract 

• Legitimate business interests 

• Legal obligations 

• Your consent, where required 

 

How We Store and Protect Your Data 

We store personal information securely using trusted systems and industry-standard security measures. Access to data is limited to authorised personnel only, and we regularly review our security practices to ensure information remains protected from unauthorised access, loss or misuse. 

We retain personal data only for as long as necessary to fulfil its purpose and meet legal requirements. When data is no longer required, it is securely deleted. 

 

Sharing Your Information 

We only share your information where necessary and always responsibly. This may include: 

• Delivery and logistics partners 

• IT and system providers 

• Payment processing services 

• Legal or regulatory bodies when required 

We never sell your personal data. Any third parties we work with are required to meet strict data protection standards. 

 

Cookies 

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies allow us to: 

• Improve website functionality 

• Analyse traffic and usage 

• Enhance user experience 

You can manage or disable cookies through your browser settings at any time. 

 

Your Rights 

Under UK data protection law, you have the right to: 

• Access your personal data 

• Request corrections to inaccurate data 

• Request deletion of your data (where applicable) 

• Restrict or object to certain types of processing 

• Request data portability 

To exercise any of these rights, please contact us. 

 

Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes in law, technology or how we operate. The most recent version will always be available on our website. 

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Last review date: 20/01/2026 

We are committed to being open, responsible and transparent in how we look after your information.